4 ms·

I find fascinating the "open source" view we get into manufacturing here. No "real" real company will throw out there the "oh, we mucked up, your products are

I find fascinating the "open source" view we get into manufacturing here. No "real" real company will throw out there the "oh, we mucked up, your products are coming a week late" and then go on to explain exactly what, and why. It's nice to see the real side of how things are made, and to develop an understanding that usually nothing ever works out on the first go. It really enforces the lesson of "don't be afraid to fail, and don't get discouraged" As I know many people who have tried, do.

zdouglas 15y ago
I greatly appreciate their honesty, prompt timing, and engineering lesson. That's above the call of duty, even for the best distributors.
spot 15y ago
RasPi didn't muck up, the factory did, and presumably the rework is on the factory's dime (with a fat apology). But your point basically stands.
- cek 15y ago
  I think the right attitude is "the factory is an extension of RasPi, thus RasPi mucked up".
methoddk 15y ago
The fact that they are so open with the process is what (for me, at least) keeps me happy with it and I'm fine with waiting. Can't wait to do cool things with mine!
strags 15y ago
Absolutely agree. It's too bad this happened, but they've turned it into something interesting, and by clearly explaining what's going on, one would hope that customers will be understanding. It reminded me a bit of these guys: http://blog.saleae.com/?p=143 http://blog.saleae.com/?p=143 Different problem, but same kind of "small-company" response.
- ImprovedSilence 15y ago
  yeah, it's nice, isn't it. I've been aware of saleae for awhile, I really like the look of their products. I haven't had a practical reason to buy them yet, but someday I plan on getting their analyzer.
  - strags 15y ago
    I bought a Logic-8 from them a while back - definitely worth the money. And they seem like an awesome company too. I inquired as to whether they were going add a particular feature to the Logic-16, and while the answer was essentially 'not any time soon', the founder who replied was kind enough to add "Let me know what sort of application you have in mind -- maybe I can point you to some other solutions out there that might work, and maybe even be cheaper."

zdouglas 15y ago

I greatly appreciate their honesty, prompt timing, and engineering lesson. That's above the call of duty, even for the best distributors.

spot 15y ago

RasPi didn't muck up, the factory did, and presumably the rework is on the factory's dime (with a fat apology). But your point basically stands.

cek 15y ago
I think the right attitude is "the factory is an extension of RasPi, thus RasPi mucked up".

methoddk 15y ago

The fact that they are so open with the process is what (for me, at least) keeps me happy with it and I'm fine with waiting. Can't wait to do cool things with mine!

strags 15y ago

Absolutely agree. It's too bad this happened, but they've turned it into something interesting, and by clearly explaining what's going on, one would hope that customers will be understanding. It reminded me a bit of these guys: http://blog.saleae.com/?p=143 http://blog.saleae.com/?p=143 Different problem, but same kind of "small-company" response.

ImprovedSilence 15y ago
yeah, it's nice, isn't it. I've been aware of saleae for awhile, I really like the look of their products. I haven't had a practical reason to buy them yet, but someday I plan on getting their analyzer.
- strags 15y ago
  I bought a Logic-8 from them a while back - definitely worth the money. And they seem like an awesome company too. I inquired as to whether they were going add a particular feature to the Logic-16, and while the answer was essentially 'not any time soon', the founder who replied was kind enough to add "Let me know what sort of application you have in mind -- maybe I can point you to some other solutions out there that might work, and maybe even be cheaper."