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Isn’t the reason rather that management will say: Is this absolutely necessary and will it increase sales? And often the answer is no unless you can demonstrat
by esel2k 3y ago
Isn’t the reason rather that management will say: Is this absolutely necessary and will it increase sales?
And often the answer is no unless you can demonstrate the time gain and emotion of your customer. When the margins are super thight anything that won’t help margings is left away and home delivery /online shopping will be prioritised for the tech team/budget.
- TylerE 3y agoThe thing a smart manager will ask is "does this open up new avenues for theft/scams". I suspect that it does, unless there is a shit ton of auditing in place.
- monksy 3y agoAt scale yes. In realistic common edge case scenarios that don't involve demotivated and exploitive businesses, no.
- monksy 3y agoOf course they'll say no. It presents a version of the technology that is not commonly done. Justification for their stubborn resistance to support the customer and the users is not relivant here. We're still stuck filling out forms and passing validation to complete transactions. My complaint here is that arrogance that POs and devs have in how humans operate with the software is way off. What happens if you want to buy out Aldi's entire stock of brie? Is it reasonable that you should be paying stockprice*quantity? (The answer outside of technology enforced rules is no.. Additionally to aldi corp, theres no reason not to offer a discount here) [Also, in practice they try to hack their way arround it by overriding the price]