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Interesting view from the restauranteur. I don't think Yelp would be wise to use his advice directly, though. Allowing businesses to opt out of Yelp would be a
by ericd 15y ago
Interesting view from the restauranteur. I don't think Yelp would be wise to use his advice directly, though. Allowing businesses to opt out of Yelp would be a terrible idea, because Yelp is much more useful when it has everything. Also, there is doubtless a substantial amount of attempted gaming with the reviews, so attempting to catch this and filtering it out is very important if Yelp is to maintain a reputation of being a trustworthy source of reviews. They should try to reduce false positives, but saying they shouldn't filter anything is silly.
The implications of only being able to help the restauranteur with his bad reviews for money are really terrible, though. I wonder if they still do this after all the bad press surrounding that a while back.
- Duff 15y agoTrip Advisor seems to successfully do what Yelp does, minus the extortion and general suckage.
- gergles 15y agoI think he meant "opt out of having reviews filtered", not "opt out of being listed on Yelp". I think that would be a more valuable thing.
- ericd 15y agoPerhaps. But the filtering isn't just to protect the restaurants from fake bad reviews, but also to protect the viewers from fake good ones by the restaurant.