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I don't think it's even that. Everyone has been burned by companies that charge for quality and provide less service than the cheapest option. See fast fashion.

I don't think it's even that. Everyone has been burned by companies that charge for quality and provide less service than the cheapest option. See fast fashion. See Amazon scam reviews. My parents just had a window break- a skylight spontaneously shattered and got glass all over their kitchen. The warranty, a 20 year affair, had specific provisions for "spontaneous shattering" that covered the only way windows fail- and specially disclaimed the important selling point of safety glass, that it doesn't shatter into pieces that get everywhere - safety glass is supposed to stay in one piece, even when it spontaneously shatters. A crumply singular piece is far safer than being showered with shards of glass. Thank goodness nobody was home. Fraud is the fastest growing sector in America, and until there are daily executions for fraud, we will not be getting better.

Panzer04 3y ago
I thought safety glass was meant to crumble? Ie. Into small lumps rather than huge sharp shards. Disclaiming the specific failure mode sounds dodgy as hell.
- GauntletWizard 3y ago
  Depends on the glass and failure modes. On a car at highway collision speed? Sure, it's gonna crumble into lumps. In a house window? It'd damn better stay in one piece. Except... when it doesn't.
- agurk 3y ago
  Safety glass just means the glass has added safety features - these can be of different types. Laminated glass is a common one, with multiple layers of glass bonded together. If the glass is broken, the bonding material will (should) hold the glass together. This is presumably what the OP's glass was meant to be. This is common for skylights and automotive windshields. Another type is toughened glass where the glass is treated (toughened) so that when it breaks it crumbles into small granular chunks that aren't sharp or dangerous in the way glass shards are. This is presumably what you were thinking about, and might have been what OP had installed based on their description of the failure. This is common in the passenger windows of cars. It's common after an accident to see a broken but intact windshield (laminated glass) and other windows to be completely missing as they fragmented into small chunks (toughened). There is also wire mesh glass, that you've probably seen in more industrial and commercial settings that is a lot more fire resistant than plain glass.

Panzer04 3y ago

I thought safety glass was meant to crumble? Ie. Into small lumps rather than huge sharp shards. Disclaiming the specific failure mode sounds dodgy as hell.

GauntletWizard 3y ago
Depends on the glass and failure modes. On a car at highway collision speed? Sure, it's gonna crumble into lumps. In a house window? It'd damn better stay in one piece. Except... when it doesn't.
agurk 3y ago
Safety glass just means the glass has added safety features - these can be of different types. Laminated glass is a common one, with multiple layers of glass bonded together. If the glass is broken, the bonding material will (should) hold the glass together. This is presumably what the OP's glass was meant to be. This is common for skylights and automotive windshields. Another type is toughened glass where the glass is treated (toughened) so that when it breaks it crumbles into small granular chunks that aren't sharp or dangerous in the way glass shards are. This is presumably what you were thinking about, and might have been what OP had installed based on their description of the failure. This is common in the passenger windows of cars. It's common after an accident to see a broken but intact windshield (laminated glass) and other windows to be completely missing as they fragmented into small chunks (toughened). There is also wire mesh glass, that you've probably seen in more industrial and commercial settings that is a lot more fire resistant than plain glass.