Discord, or any IRC analogue for that matter used as documentation is same as saying, "hey look we have a cantine in our head quarters, if you have any question

Discord, or any IRC analogue for that matter used as documentation is same as saying, "hey look we have a cantine in our head quarters, if you have any questions pop and ask on a table thats designated for that purpose. And this way you will reach all our users that have similar issues!" A modern day direct democracy assembly.