This is the key. If I have to do my job and monitor slack discord mattermost all day, I’m not doing my job. Unless my job is support. It’s just one more instanc

This is the key. If I have to do my job and monitor slack discord mattermost all day, I’m not doing my job. Unless my job is support. It’s just one more instance of software development taking over yet another business area (support) because developers are by and large naive, opinionated, and eager to please. It happened with agile (we got project management) and devops (we got sysadmin). Ymmv.