I see a lot of talk about Discord being the latest evil, but really nobody is actually tackling the underlying problems that causes people to use Discord for re

I see a lot of talk about Discord being the latest evil, but really nobody is actually tackling the underlying problems that causes people to use Discord for reasons it's not well suited for. Open source projects will rely on Discord for more than ephemeral discussions because they're too swamped to dedicate resources to proper documentation or a readme. It takes too long to keep information up to date, nobody wants to write it, and those that do want to write it tend to not be great at really understanding the project. "Edit on Github" links work for larger projects almost exclusively it seems as nobody uses it to help out smaller projects struggling with docs. Documentation is a hard problem! It requires all hands on deck, yet people treat it like one person can go off in isolation and come back with great docs like a novelist. So they pin a comment on Discord for FAQs, they section a channel off for admin-only docs in progress for stuff they eventually move to a Github wiki of sorts. Also interestingly enough, the project he links does have a lot of documentation, even has wikis full of links. They're adequate enough as docs. So I don't know what he would even have to go into Discord for. He can submit Github issues as well to the multiple repos they have linked. I don't believe businesses are exclusively moving support to Discord, but again the ones that do rely on Discord are already using it for ephemeral discussions so they just add in casual support to the mix because they are not going to opt into extremely costly support systems. It's easier, counterintuitively, to provide support through Discord than it is to run the likes of Intercom especially at a smaller scale. How else are they supposed to prove direct support for people who don't want to search through the Github? Now that two core problems are out of the way, we can talk about why Discord thrives. People are ok with Discord being ok at everything but not really excelling at those tasks because they want a hub. They want a place with one account they can get support for an open source project, and then talk to their game friends, and then look up job applications in another server. This is why they don't care about the official site or sending an email, Discord is good enough. All this to go against the grain and say: Discord is fine as documentation. Not enjoyable to use for that purpose, but fine. Do yourself a favor, and contribute to some docs.