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even if people ask the same question rather than looking for docs, it's still a huge timesaver to direct them to the documentation rather than re-explaining fro
by williamdclt 3y ago
even if people ask the same question rather than looking for docs, it's still a huge timesaver to direct them to the documentation rather than re-explaining from scratch everytime. Plus, after having been shown the docs they _might_ now be aware that they exist and self-serve the next time
- dizhn 3y agoPlus it's an opportunity to fix the documentation. You will figure out quickly if a section of it is too confusing. It would also help you to realize if it's not easily discoverable.
- Spivak 3y agoMost servers have a bot that people use to store and retrieve common answers so contributors don't have to type it out every time. Now you could be like clearly that should just be in the web documentation but people still show up and ask even when it is and RTFM isn't exactly nice.