I got the new Pangolin12 a few months ago and it was a bit of a nightmare. USB-C with alt-dp was completely nonfunctional (the USB hardware would constantly res

I got the new Pangolin12 a few months ago and it was a bit of a nightmare. USB-C with alt-dp was completely nonfunctional (the USB hardware would constantly reset and all my external storage would be unmounted and remounted and ethernet over USB-C would disconnect, making normal work impossible while docked). I went through three laptops and all of them had the same issue. The line from S76 was that there must be something wrong with my dock, though I tried three different docks, multiple linux distributions, and pretty much every kernel version available in Pop!_OS to no avail. Kudos to them for working with me and for the support staff generally being friendly (and also putting up with 3 RMAs). I ended up just getting a refund though and buying an M2 Macbook Pro. I think the major issue atm is that they're stuck working with second-string ODMs who aren't necessarily the highest quality but who will at least give them access to hardware documentation.