> Why should I, as a customer of a hosted, managed, SaaS product, need to ever care or think about the time of day as a factor for the performance of my product

> Why should I, as a customer of a hosted, managed, SaaS product, need to ever care or think about the time of day as a factor for the performance of my product? If someone ran a performance benchmark of your SaaS product many times over a few days until they got a result that looked bad in comparison to their own product, then proceeded to use that one sample in their post, you'd be pissed too. Performance isn't constant, and especially for a (presumably low-priority) free offering, it's beyond sketchy.