My wife and I had to take time off from work to go in person to explain. The rep knew exactly what the issue was and fixed it in minute. The problem is always

My wife and I had to take time off from work to go in person to explain. The rep knew exactly what the issue was and fixed it in minute. The problem is always the website and how they implement the address selection for US 50 states, territories, and overseas military addresses. But yes, people will ask where I’m from. I used to explain where I’m from but nowadays I just say I’m from Hawaii to keep intros short.