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> Addressing the language barrier, the report states: “Language difficulties can also add to problems associated with pilots and these should be considered. In
by that_guy_iain 3y ago
> Addressing the language barrier, the report states: “Language difficulties can also add to problems associated with pilots and these should be considered. In the case of M/V EVER GIVEN, although Pilots orders were given in English language, the discussion between them was always in Arabic language, therefore the Bridge Team, could not understand pilots concerns (if any), the potential hazards, in order to on time and effectively conduct risk assessment.”
Having worked in a multinational company where many people speak other languages than the offical language I have noticed that people often don't realise how important it is to understand why they came to a decision. They'll discuss something in a second language then say the outcome to everyone. Often people don't want to make a fuss and ask how they came to that conclusion and important information is kept from the team. I've seen the issues this cause on non important issues in tech. I can't imagine how it feels when it comes to important things where people's safety is involed.
- xyzelement 3y ago[flagged]
- jxramos 3y agoah yah, if there was a wrong detour along the route to the conclusion or something was incorrectly assumed, some bad premise relied upon, those junction points for interjection are all inaccessible when they unfold in an non-official language.
- the8472 3y agoThat's not really specific to the language barrier though. Anything discussed verbally will be lost to those who are not present, irrespective of discussion language. Ticket with motivation, proposed solutions, considered alternatives, links to larger context. That should be the standard for many processes.
- zbrozek 3y agoThough probably not for steering a boat, which has some real-time constraints.