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> They made expensive e-bikes with theft recovery features My husband's VanMoof bike got stolen in Ghent, they couldn't do shit about it.
by skerit 3y ago
> They made expensive e-bikes with theft recovery features
My husband's VanMoof bike got stolen in Ghent, they couldn't do shit about it.
- moooo99 3y agoAs far as I know the theft recovery is part of an additional package and not included with a regular purchase. Certainly fun, but I think there are cheaper theft insurance policies out there.
- tinus_hn 3y agoRecovering the bike and thus not promoting theft is also a value.
- michaelt 3y agoMaybe, maybe not. I mean, even if a stolen bike has a working tracker and you're able to trace it to a particular house, do VanMoof's recovery team have the legal authority to bust the door down to reclaim it?
- Arnt 3y agoGenerally not. According to a newspaper that followed one of the trackers for a day, the tracker offered a choice: "Give me the bike now right now or I call the police, who will see my data, believe me and do have the authority, and I'll meet you at the door if you try to move the bike."
- tinus_hn 3y agoIf you consistently locate stolen bikes, you might have a bigger chance of the police backing you up.
- Arnt 3y agoThe security guard companies have some sort of arrangement with the police; I've heard that they can call police and have someone show up in a hurry. Why wouldn't Van Moof have the same sort of arrangement in the countries where Van Hoof operates most (well, operated most)?
- hiatus 3y agoLikely because police will not offer a hotline to dispatch them to a bike theft.
- mvanbaak 3y agoMine got stolen in Amsterdam, they couldn't find it, in 2 weeks I got a new one.
- Gasp0de 3y agoWell in that case he did get a new one, didn't he?
- Arnt 3y agoIf and only if he had the trace-or-replace add-on (which I've heard can't be retrofitted, it has to be put in place early when the bike is built).