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Apparently they spent €8M on warranty claims, on an income of €83M, so ~10% of their income. It's not really clear to me if this is exuberantly high, especially
by arp242 3y ago
Apparently they spent €8M on warranty claims, on an income of €83M, so ~10% of their income. It's not really clear to me if this is exuberantly high, especially since this may also cover non-traditional "warranty" like their theft recovery.
- jaclaz 3y agoI think it is crazy high, should be well below 1-2% for any "mature" (simple) product, for more complex products (let's say cars) it should be below 5%: Cars: https://www.warrantyweek.com/archive/ww20230511.html https://www.warrantyweek.com/archive/ww20230511.html Hvac/appliances: https://www.warrantyweek.com/archive/ww20230706.html https://www.warrantyweek.com/archive/ww20230706.html But there are outliers (wind turbines): https://www.warrantyweek.com/archive/ww20230309.html https://www.warrantyweek.com/archive/ww20230309.html