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Comcast also has deployed this other trick where you call them for support, they'll just say they can't do anything if you use your own modem. It's malicious in
by bubblethink 3y ago
Comcast also has deployed this other trick where you call them for support, they'll just say they can't do anything if you use your own modem. It's malicious incompetence.
- joecool1029 3y agoOh for business users they'll offer to send someone with the threat that if it's anything on the premises or it is an intermittent issue resolved by the time they get there then they'll tack a $100 charge on. EDIT: I've written before about an issue caused by a miswritten provisioning file on their end that involved eventually writing their executives to get it resolved: https://news.ycombinator.com/item?id=35595663 https://news.ycombinator.com/item?id=35595663