38 ms·
For customers it is quite good, but to be fair, Netflix cancellation process is very straightforward, at least in Europe. There weren't any tricks, they just sa
by greyman 3y ago
For customers it is quite good, but to be fair, Netflix cancellation process is very straightforward, at least in Europe. There weren't any tricks, they just said see you later and cancelled.
- drdaeman 3y agoI'm in the US, and it looks straightforward here too. It only gets slightly tricky if it's billed indirectly (through a partnership with some other company, where the subscription is offered as a part of a package). So I'm not sure what the fuss is about.
- medvezhenok 3y agoIf it's straightforward to cancel, the rule should not be any work on their part (it's certainly no great engineering lift). We all know that once profitability/growth drops, all the companies will resort to dark patterns (over time) to keep the numbers looking good, unless prevented from doing that.
- brewdad 3y agoI have a free Netflix sub through Verizon. I no longer use Verizon but my sub is still active until November. Netflix says I must go through Verizon to cancel but Verizon killed my account once I changed providers. I guess I’ll see what happens in November since I currently have no way to cancel.
- lern_too_spel 3y agoIndustry trade organizations with those companies as members are fighting the proposal. The particular companies in the headline might not care.