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As someone who's done tech support in previous lives... I can say with 100% confidence users will always claim they "didn't do anything" when there is no other

by Alupis 3y ago

As someone who's done tech support in previous lives... I can say with 100% confidence users will always claim they "didn't do anything" when there is no other possible cause for the situation. "I didn't click anything!" usually means 1) They're embarrassed to admit they clicked something or 2) They are embarrasses to admit they didn't read some prompt before clicking through it. Even if the user doesn't remember clicking something, or doesn't remember what that something said before they clicked it - they still clicked it. Think about it for a second. Think about how software works, how billing works, and how the law works. What you propose, a hidden re-billing mechanism, would invite so many lawsuits it wouldn't be worth it. Not to mention the fraud allegations, bad PR, etc. Your dad signed in, was prompted with something saying he needed to re-activate billing to use Netflix, and he agreed. It's that simple.

rightbyte 3y ago
When I was a teenager I was charged for watching porn at a German hotel just by switching channels and watching the porn channel for too long, maybe two minutes. I think those kind of scams are quite common when they already have your credit card. To make the story more relevant for your point my father payed the bill at the checkout and I denied watching porn at all. He got mad at the hotel and wrote legal complaints to the HQ to get the porn money back ... dunno if he succeeded.
- Alupis 3y ago
  That's like saying "but I only opened the mini-bar bottles for a little bit". You were certainly warned what would happen, and likely had some sort of parental advisory warning you clicked through. IDK German law regarding these things, but in the US you usually have to manually opt-into "adult" channels when at a hotel. The fact that you denied watching it at all really serves to make my point, though. Users deny deny deny... but they still did it, didn't they?
  - rightbyte 3y ago
    It was in like 2002 so I dunno how the TV reported what channel was viewed technically. I remember that I knew it was a pay channel, but I thought it would go dark after a sneak peak unless I called some pay number for a code or something, like the pay TV channels on the satellite TV at home.

by Alupis 3y ago

rightbyte 3y ago

When I was a teenager I was charged for watching porn at a German hotel just by switching channels and watching the porn channel for too long, maybe two minutes. I think those kind of scams are quite common when they already have your credit card. To make the story more relevant for your point my father payed the bill at the checkout and I denied watching porn at all. He got mad at the hotel and wrote legal complaints to the HQ to get the porn money back ... dunno if he succeeded.

Alupis 3y ago
That's like saying "but I only opened the mini-bar bottles for a little bit". You were certainly warned what would happen, and likely had some sort of parental advisory warning you clicked through. IDK German law regarding these things, but in the US you usually have to manually opt-into "adult" channels when at a hotel. The fact that you denied watching it at all really serves to make my point, though. Users deny deny deny... but they still did it, didn't they?
- rightbyte 3y ago
  It was in like 2002 so I dunno how the TV reported what channel was viewed technically. I remember that I knew it was a pay channel, but I thought it would go dark after a sneak peak unless I called some pay number for a code or something, like the pay TV channels on the satellite TV at home.