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> I really can't take rest of the article seriously after that, knowing anyone can leave a review at Google and there's no guarantee they own the phone. Do you
by ars 3y ago
> I really can't take rest of the article seriously after that, knowing anyone can leave a review at Google and there's no guarantee they own the phone.
Do you mean you can't take Apple seriously? The article is calling out this issue, not engaging in it.
> I can easily see the number being 99%.
No, it can't. It's utterly impossible for it to be 99% unless it's fake data.
- sezycei 3y ago> utterly impossible No, it's not. Unbelievably unlikely? For sure.
- threeseed 3y agoNo it's very likely in fact. iPhone has been around for 15 years so there almost isn't a person on this planet who doesn't know (a) what it is, (b) what the competition is and (c) whether it's a right fit for them. So if you're surveying existing users you're talking to people who knew before they purchased the iPhone that it was going to be a suitable fit for them. So of course the survey is going to be highly biased in favour of a positive rating.
- ars 3y agoPeople buy things all the time that are not a perfect fit, just the best they are able to get at that time. Or they are forced into it for other reason. 99% is not possible. Nothing on Earth has a 99% satisfaction rating - not even breathing.
- sezycei 3y agoIt seems very obvious to me that a 99% satisfaction rating for an electronics product is extremely unlikely, even given the factors that you noted. Not impossible like the other poster is indicating, obviously it's impossible to prove that claim, but very unlikely. If you reflect on it and genuinely believe that 99% seems realistic and even "very likely", well, we'll have to agree to disagree.