If you aren't paying, is there really a formal customer/vendor relationship in the way you describe? There is just as good of a case to be made that the BC gov

If you aren't paying, is there really a formal customer/vendor relationship in the way you describe? There is just as good of a case to be made that the BC government was the "vendor" here, by indirectly delivering users to Twitter for decades, for free, by using the private platform for exclusive, official communications. Or that that was the "payment". BC government would have agreed to TOS, like everyone else, which likely state Twitter can change service levels at an time.