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Thank you for clarifying. Re-reading the message, the intention wasn't obvious at all. For example, given a wet floor, 5-why tends to give a single reason, e.g
by a_c 3y ago
Thank you for clarifying. Re-reading the message, the intention wasn't obvious at all.
For example, given a wet floor, 5-why tends to give a single reason, e.g. because it rained, and people may drill deeper into why it rained. My intention was to search broadly, i.e. what could also cause wet floor, the weather, a burst pipe, a road cleaning truck, a nearby fire, etc, and also to search adjacently, e.g. water outage due to burst pipe, flooding due to rain, etc. This will quickly expand the searching surface.
It helped me to see the river instead of flowing downstream. e.g. Engineers was drowning in "tasks", it is not uncommon to have solutions along the line of work harder, pay down tech debt and hire more within the engineering org. But upon searching, the cause might be anywhere between lacking product market fit, broken and interdependent processes, fragmented and over specialised teams and tooling, and religious pursuit of growth, which has nothing to do with engineering in a traditional sense.