Some time ago I was banned as well, even though I don't remember exactly why but it was a similarly petty reason. What solved it for me was telling that my acc

Some time ago I was banned as well, even though I don't remember exactly why but it was a similarly petty reason. What solved it for me was telling that my account was hacked in the support ticket. If this was an automated ban, maybe shifting the blame to the "hackers" might get your account back if you're lucky.