This has two effects, one obvious and one hidden. One, it competes for wages with relatively unskilled labor, in that it reduces the continuing costs of tech s

This has two effects, one obvious and one hidden. One, it competes for wages with relatively unskilled labor, in that it reduces the continuing costs of tech support to nearly zero. It's like automating scribes. The brainless stuff where there's a clear answer and it's a phone tree, is more cheaply handled by voice recognition, AI (might not even be something as sophisticated as ChatGPT but expect that to make an appearance) and text-to-speech. If you're renting your compute, the whole thing can be clever scripting; I'm not surprised an Indian dev came up with this, it's a neat and efficient hack. Two, it makes higher level expertise inaccessible. That's a stratification effect. It's gonna happen in lots of disparate areas bordering on AI. Anywhere you can cover 90% of use cases with cobbled together systems of AI and tech, that will displace humans, and the 10% where the humans earn their paychecks get just burned in the process. The cost savings are, or will become, so great, that it becomes impossible to function while keeping that 10% on board, and it becomes the norm to burn 'em. At that point it's a marketing problem: find those 10% use cases and sell them on a specialist answer, probably at a jacked-up price, because they have nowhere else to go. That's the raw capitalist take: there's a humanist take which is, serve those people fairly and put up a Patreon or something, and accept a diminished return in exchange for a greatly inflated mindshare and a useful amount of credibility and clout out there in the world, something the AI 90% have simply given away. Anybody with experience in marketing and advertising knows that positioning is gold, and it's a huge opportunity for positioning if you can pull it off and back up your claims.