3 ms·

I can't log in.

• rngname22 3y ago
  Maybe create a new account (even if it requires VPN / new device ID, new email, new IP), then get paid plan on that, then contact support?
  • scrollaway 3y ago
    Honestly, I have zero doubt it would make things worse and get me blocked again for ban evasion / duplicate accounts. I also used to be on Premium a while back, and I don't remember any customer support beyond automated billing CS trees.
    • probably_wrong 3y ago
      I'm not sure how it could make it worse. What are they going to do, call your parents? Super ban you?
      • solardev 3y ago
        There's not going to be someone on the other side thinking "oh okay well this guy must be legit, he made a new paid account just to talk to us and let us know what happened. We'll help him now that we know what happened!" It's gonna be a bunch of separate underpaid undertrained drones seeing a duplicate account and banning that one too and making up random TOS violations, probably a different one every time. Then even if you manage to reach someone on the first account they'll be like sorry you were banned for spamming, I don't know anything about the profile picture. These sites don't care about you. At all.