I guess this is just a matter of perspective. Nothing that you say is false, but it seems relevant to predicting future issues that this was ultimately due to a

I guess this is just a matter of perspective. Nothing that you say is false, but it seems relevant to predicting future issues that this was ultimately due to a bug in their on-call paging system that was detected and remedied three years ago. The thousands of maneuvers they've executed since them without incident seem much more probative.