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I think that SaaS products just disagree with your conclusion. Service accounts which are accounts that provide value and provide that value to your bigger and
by dataminded 3y ago
I think that SaaS products just disagree with your conclusion. Service accounts which are accounts that provide value and provide that value to your bigger and more complicated customers, should cost money. The smallest and most price sensitive clients, don't need them and thus aren't impacted by paying for them.
- indus 3y agoYes, it should cost (some) money. But, my question was general non-availability of service accounts and charging full seat just to do routine tasks.