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I can think of one place where I don't want the experience of "being served by a human". McDonalds. It would be fantastic if there was just a touchscreen by the

I can think of one place where I don't want the experience of "being served by a human". McDonalds. It would be fantastic if there was just a touchscreen by the register. Even if the cashier was standing right there to take the money. I can't count the number of times I've spend 4 minutes saying "Chhiiickeenn MC-Nuuuuuggeets" as slowly and clearly as I can to a person standing right there, only to get a McChicken sandwich in the bag. Don't even get me started on the drive-thru.

jaems33 15y ago
Haha I hate to admit this since McDonald's is junk but I go there quite often (a few dozen times a year) and I can remember only once not having the right order, in which case the teller has usually corrected it when I drive back in plus added something extra to compensate. Meanwhile, I've used Seamless.com a couple times and some restaurants STILL sometimes forget to include certain items. Far more often than any other delivery service/fast food joint I've ever been to.
Greenisus 15y ago
The Jack in the Box near my house has a touchscreen machine you can use to order food. My order was perfect, but navigating the UI was much slower than simply saying what I wanted.