3 ms·
It isn't stealing per se, but it is a violation of the agreement you made with the airline, and it is within their rights to terminate the rest of the contract
by JackFr 3y ago
It isn't stealing per se, but it is a violation of the agreement you made with the airline, and it is within their rights to terminate the rest of the contract and ban the customer.
Your second point is the more important one, and to my mind, the reason they call a lawyer. The kid hadn't done anything yet. The appropriate response from the gate agent should have been to remind the kid that not travelling to the booked destination was a violation of the terms of carriage and might result in additional fees.
- barnabee 3y ago> it is within their rights to terminate the rest of the contract and ban the customer It should not be. Any reasonable society would make such contracts/terms illegal and unenforcable. Citizens need to be given primacy over corporations.
- quantified 3y agoDidn't the father make the agreement, not the son? And the passenger is identified as a "teenager". Which could be of age 18+ or 17-. If younger than 18, they can't legally enter a contract anyway. But they've learned a valuable lesson in the adversarial relation between most corporations and the "consumer". The agreement has little to do with the basics of paying for something and still not using it. Like many TOS and EULAs.