> What if it's a way for them to stay connected with what their creation Exactly. In Hackers and Painters [1] pg suggests "saving up" software bugs, because "i

> What if it's a way for them to stay connected with what their creation Exactly. In Hackers and Painters [1] pg suggests "saving up" software bugs, because "it's the one time that hacking is as straightforward as people think it is". I think this transfers pretty well to things like tech support in relation to running a startup, in that menial tasks are quickly rewarding and keep you in the "zone". [1] http://www.paulgraham.com/hp.html http://www.paulgraham.com/hp.html