I think one of the core traits of a "hacker" is that she/he will naturally look for ways to automate/outsource tasks that are redundant, trivial or generally un

I think one of the core traits of a "hacker" is that she/he will naturally look for ways to automate/outsource tasks that are redundant, trivial or generally unenjoyable–often even before they become a roadblock to "scaling". But I don't think you can expect everyone who runs a business to adopt this mindset.