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I got a Discover and a Citi Mastercard. The students working in the mail-room of my dorm were ... less than meticulous about sorting. My bills occasionally we
by aidenn0 3y ago
I got a Discover and a Citi Mastercard.
The students working in the mail-room of my dorm were ... less than meticulous about sorting. My bills occasionally went to the wrong box, leaving insufficient time for me feel safe that my payment would arrive on time. When this happened with Discover, I just called customer service and they said they'd waive the late-fee since I called in advance. It happened once with Citi, I called and they said I would have to do an electronic payment with a $10 service charge. paid the bill and immediately canceled the Citi card.
Guess which (of Discover and Citi) I'm a lifetime customer of, and which one I will never sign up for again.
P.S.
After re-reading the above, it strikes me how much of a "period piece" the comment is. The bill arrived in the mail, I had to mail in payment, and I spoke with a person on the phone when I called the credit card company.
- function_seven 3y ago> ... it strikes me how much of a "period piece" the comment is... Ha. I mean, I got a free CD, which itself dates the story. But even more old-timey? That Citi card I referenced above was actually an AT&T Universal Card. The "Universal" was because it was also a calling card! On the back was a separate number I could use to place calls from a payphone, at cheaper rates than dropping coins into it. It's been many years since the card had that feature, but the branding relationship must be strong, because it's still called that, and my card still sports an AT&T logo on the front.