Discussion on that blog post: https://news.ycombinator.com/item?id=31033758 https://news.ycombinator.com/item?id=31033758 Expecting humans to change will lead

Discussion on that blog post: https://news.ycombinator.com/item?id=31033758 https://news.ycombinator.com/item?id=31033758 Expecting humans to change will lead to frustration. Humans won't change. You have to construct your process around the way humans actually behave, not the way you wish they would or think they should. Apply lessons from accident investigations.