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Yes, this is something I believe even users don't quite understand. Certain things should be a little harder. They should require deliberate action from the us
by bena 3y ago
Yes, this is something I believe even users don't quite understand.
Certain things should be a little harder. They should require deliberate action from the user to ensure as much as possible that they are engaged with the task at hand.
Typically you'll have requests like "I just want to do X with 'one click'" and "I want to be able to delete X with 'one click'".
I hate "one click". I hate counting clicks. Counting clicks is the fucking stupidest way to measure ease of interaction. I can make everything one click away, but it will be a fucking mess of an interface because there is not enough real estate for all that mess. A children's book requires far fewer clicks to type than the works of Shakespeare, but no one will say that a children's book is "better".
And I know that comparison is a little strained, but user experience isn't just clicks either. In some ways, it is a story about your application.
Ease of discovery is far more important. Relying on things people already know. I've slowly moved away from categories for most things and have gone to just alphabetize things. I don't have to worry if something is a TV show or movie, if it's horror, comedy, or action, or if it's a TV movie taking place between two seasons of a sci-fi western drama.
- JohnFen 3y ago> Counting clicks is the fucking stupidest way to measure ease of interaction I wish more product teams really understood this truth.