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Have you considered tweaking your design to mark it as deleted and then follow up with an irreversible delete after a few days? So people have time to notice th
by jefftk 3y ago
Have you considered tweaking your design to mark it as deleted and then follow up with an irreversible delete after a few days? So people have time to notice that actually they really do need the account? Then this whole process can be self-service, they will leave you alone, and people who currently make mistakes without writing to you are also better off.
- Terretta 3y agoWhy not a step further, show it deleted but continue to maintain activity associated with it, and include it in data sold to third party marketing? You could be the next Meta.
- jareklupinski 3y agoi too started only 'soft-deleting' rows after my first few support calls unless you're somehow required to delete the data, it's simpler to flip a "Deleted?" bit or put it into a 'recycle bin' that's cleared by some cron job