I should not have to say this, but "best efforts" is not enough and is very offensive to every user still relying on your services. You had a duty of results, n

I should not have to say this, but "best efforts" is not enough and is very offensive to every user still relying on your services. You had a duty of results, not merely "best efforts", to reach every-single-one of your active users before hitting shift-delete on their data.