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If software doesn't appear "trustworthy" people won't use it, particularly if it's holding sensitive personal data such as email. The worst UX is people never u
by danpalmer 3y ago
If software doesn't appear "trustworthy" people won't use it, particularly if it's holding sensitive personal data such as email. The worst UX is people never using the software.
Design plays a big part in how people perceive trustworthiness. It implies effort and understanding. The reason people spot fake products on AliExpress is not because they're intimately familiar with the legit versions, but because typically there are numerous design aspects that are just slightly weird.
- globular-toast 3y agoAnd we really want to reinforce this stupid belief that good looking things are trustworthy?
- jeffhuys 3y agoSure, this one piece of software that doesn't want to look perfect will change the game!
- asdajksah2123 3y agoPeople using Thunderbird are not basing its "trustworthiness" on the alignment of ellipses. Given the laundry list of issues they need to resolve, and as apparent from this thread the choice by UI experts to complain on HN instead of leaving feedback, I'm absolutely fine with them prioritizing other issues which are easier to address and have far more of an impact on their users.