This is the main plan: A: Approach customers with a personalized warm welcome P: Probe politely to understand all the customer's needs P: Present a solution

This is the main plan: A: Approach customers with a personalized warm welcome P: Probe politely to understand all the customer's needs P: Present a solution for the customer to take home today L: Listen for an resolve any issues or concerns E: End with a fond farewell and invitation to return