4 ms·
maybe the goal isnt only to sell product but also to make the customer think apple is smart and the customer needs them indefinitely to navigate the smartphone
by penjelly 3y ago
maybe the goal isnt only to sell product but also to make the customer think apple is smart and the customer needs them indefinitely to navigate the smartphone world. I wonder how their morning genius briefings go and what their plan is when a customer approaches
- rvnx 3y agoThis is the main plan: A: Approach customers with a personalized warm welcome P: Probe politely to understand all the customer's needs P: Present a solution for the customer to take home today L: Listen for an resolve any issues or concerns E: End with a fond farewell and invitation to return
- penjelly 3y agothanks. seems like the geniuses in the original commenter might be getting stuck on the second P