The comments made by the company CTO here like opposite of good crisis management. "We did our best - we have sent 3 emails". I wonder how shitty the product w

The comments made by the company CTO here like opposite of good crisis management. "We did our best - we have sent 3 emails". I wonder how shitty the product was when sending few emails is their best. The guy either sounds like a full fleged VC psychopath, or someone very unexperienced.