Maybe you would. But nowadays, it would probably be an agile disaster with two or three layers of managers and sales people, maybe even on different firms, if

Maybe you would. But nowadays, it would probably be an agile disaster with two or three layers of managers and sales people, maybe even on different firms, if done by best practice, between you and the customer. Forget talking to the operators. KISS is a beauty of the past. There is no way the simple and straightforward text based solution would be made. It is more likely it would be a bloated mess with clouds or what not.