I’ve had this happen as well. Unfortunately I only book — and want to drive — sedans, so I learned I have to make sure to say so to the rental company employee

I’ve had this happen as well. Unfortunately I only book — and want to drive — sedans, so I learned I have to make sure to say so to the rental company employee if they say they’re upgrading me for free. Even then, sometimes they have so few sedans that I’m stuck with the “upgrade” SUV.