3 ms·
Fluency Trumps Speed
- rolph 3y agofluency also places limitations on speed, being aware of a wider set of use cases requires wider examination of context to discover interpertive options, and that takes time
- stedman 3y agoGreat point. And even worse: after spending the time to infer what the user wants -- the software might guess wrong. Therefore it probably makes sense to constrain the software's use cases -- either i/ to specific functions (e.g. product, eng) or ii/ to specific roles across functions (e.g. management, support desk triage) An added benefit of constraining use cases like this is that it's easier to market to a specific use case.