No, there isn’t. They all have pros and cons but none overall are “better”. ServiceNow is for large orgs with independent departments/orgs who need to use it

No, there isn’t. They all have pros and cons but none overall are “better”. ServiceNow is for large orgs with independent departments/orgs who need to use it differently. There’s BMC/Remedy but it’s just as convoluted and worse. Also Clarity used to be there. There are many that are better at one one or two specific functions, sure. But none that have all the added features a large mature org would need.