> I don't feel entitled to a thorough explanation anywhere but through their own official channels Nor do I. However, there was no indication given that an exp

> I don't feel entitled to a thorough explanation anywhere but through their own official channels Nor do I. However, there was no indication given that an explanation would be given through official channels. If that indication was made with the "fixed it" comment, trust me, I would have kept my mouth shut and waited.