I think big businesses can be dysfunctional enough that the communication overhead/standardization creates more inefficiencies than scale removes. One example w

I think big businesses can be dysfunctional enough that the communication overhead/standardization creates more inefficiencies than scale removes. One example would be groceries - it’s common for small ethnic groceries to be more efficient than big chain groceries (manifesting as lower prices, no long line for checkout) or for small non-ethnic groceries to have better local produce/staples due to having more flexibility in their product lineup.