> Telephone/internet customer service isn't a job that people should be doing, it's soul destroying. That's true, but it's a different issue. My gas company h

> Telephone/internet customer service isn't a job that people should be doing, it's soul destroying. That's true, but it's a different issue. My gas company has already deployed a number of chatbots and automated phone responses. Now you simply just can't talk to a real person via phone. These days they double-charged an invoice and I simply had no way to inform them about the problem they created. And this is not the sort of service you just move on to a competitor.