I can't say I had a bad experience with my Amazon interactions. I have 3 free UPS's, that were wrong and Amazon just refunded me without requesting a return.

I can't say I had a bad experience with my Amazon interactions. I have 3 free UPS's, that were wrong and Amazon just refunded me without requesting a return. And I even had a hard drive go back, because of degraded performance - but it did require some extra troubleshooting on the phone. Granted, I live in a rural area and I spend a lot on Amazon with Prime - from cleaning supplies and food to furniture and tech.