3 ms·
No they won't. You're right that LLMs can do this. Well, I guess you might be wrong about that too, but it doesn't matter. That's not the problem. Companies ha
by candiodari 3y ago
No they won't.
You're right that LLMs can do this. Well, I guess you might be wrong about that too, but it doesn't matter. That's not the problem. Companies have very large callcenters with actual humans that can do this ... but they don't. They're not allowed to. The only thing callcenters are these days are a semi-human interface to a bad website. LLMs won't be anything more.