3 ms·
If you issue everyone a refund, you won't be very successful in business. I think a GPT-powered chatbot (not an old-school one) could screen between: - Genuine
by blagie 3y ago
If you issue everyone a refund, you won't be very successful in business. I think a GPT-powered chatbot (not an old-school one) could screen between:
- Genuine issues
- Scammers
Probably more effectively than a minimum-wage apathetic human being.
- mrweasel 3y agoIsn't that the point of "This could be a form". The chatbot would have certain rules that it would need to follow and I don't see why those rules couldn't be translated into a form. I wouldn't underestimate the mental capacity of scammers, it would only be a matter of time before they would know exactly how to prompt the bot to issue a refund.
- dgb23 3y agoThat's orthogonal to whether you use a simple form or not. Filtering out false leads is a hard problem though.