I despise most chatbots. Especially the ones bothering me while reading an article. I'm leaving these sites without reading. But I really dig airline chatbots.

I despise most chatbots. Especially the ones bothering me while reading an article. I'm leaving these sites without reading. But I really dig airline chatbots. I rebooked flights quite easily in the past with that. It gave me clear options, I could scroll the list of flights etc., way better than by phone. And at inconvenient times as well, so no hotline anyway. That way I changed a very unpleasant being stranded for 2h in a hotel room in Geneva for a nice long stay in a five star hotel. Landing at 1, being in the hotel at 2 at night. Flight was scheduled for 6 something in the morning. This would've been gruelsome. So I rebooked my flight to Frankfurt for lunch and enjoyed the breakfast buffet.