They have reputation metrics for the speed which someone walks around the warehouse picking stuff off shelves and the speed with which they use a bathroom (I as

They have reputation metrics for the speed which someone walks around the warehouse picking stuff off shelves and the speed with which they use a bathroom (I assume using the toilet fast is prefered but washing the hands fast would be penalised). I also suspect that the majority of refund requests are fraudlent, so if they dont have a reputation scoring system for their customers they are stupid.